[01] Project Intro
Medrisk were in need of redoing their in-house customer service software that was out dated looking, not user friendly, using old technology, with a slow learning curve and slow access to their data base. They wanted a SaaS that will be up to date with the trends and the technologies while easy to master and visually appealing.
[02] The chalange
Key highlight
Learning and understanding the existing software capabilities and its architectural structure, to minimize the rebuild of the software back end.
Researching the existing user workflow, listen to their needs and wishes.
creating the most effective workflow for the user to make it easy to use and a short and steep learning curve.
Creating wireframe that will translate all of the above to a working workflow that will shorten the user time and have a quick and easy access to the needed information form their database.
Creating high resolution UI mockup to represent the user workflow and give a better visual understanding of the final product as well as make it visually appealing and intuitive for the user to operate.
Following the development team progress, solving potential problem and make sure the Note Analyzer look and feel is followed
